Call Center Customer Service Representative
Altamonte Springs, FL Altamonte Springs, FL Full-time Full-time $16.
50 an hour $16.
50 an hour 2 days ago 2 days ago 2 days ago ContactSource is currently seeking a Customer Service Representative to join our team at our Altamonte Springs office.
This role involves providing top-notch customer service, handling inquiries and concerns, and possessing in-depth knowledge of our products.
The ideal candidate will prioritize customer satisfaction, ensuring exceptional service in every customer interaction.
Responsibilities:
Handle incoming customer communications:
Respond to calls, addressing customer queries, requests, and issues.
Guide customer success:
Provide professional advice on how to effectively use our products/services based on individual needs.
Maintain product expertise:
Act as a product specialist, ensuring accurate and up-to-date information is provided to customers.
Ensure client retention:
Meet retention and productivity targets.
Utilize CRM system:
Record customer interactions for better collaboration and relationship development across departments.
Requirements:
1-2 years of proven experience in client success support.
Excellent written and verbal communication skills.
Ability to address complaints with effective solutions and a positive attitude.
Passion for delivering above-and-beyond customer service.
Strong time-management and prioritization abilities.
Familiarity with CRM systems.
Open availability, including nights and weekends.
About ContactSource:
ContactSource is a specialized Contact Center dedicated to strengthening the relationship between our clients and their customers.
We prioritize exceptional customer service and strive to build strong client connections.
When you partner with ContactSource, you gain a reliable and trustworthy call center that puts your customers at the forefront.
We foster a work culture that promotes:
Work-life balance.
A welcoming and engaging environment.
A fast-paced atmosphere with an emphasis on customer satisfaction.
A competitive monthly bonus structure.
ContactSource benefits include:
Health, Dental, and Vision Insurance.
401(k) with a 4% match.
Paid Time Off.
Life Insurance.
Join our team and be part of an organization that values its customers and employees alike.
iVh1qXaDSI.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour $16.
50 an hour 2 days ago 2 days ago 2 days ago ContactSource is currently seeking a Customer Service Representative to join our team at our Altamonte Springs office.
This role involves providing top-notch customer service, handling inquiries and concerns, and possessing in-depth knowledge of our products.
The ideal candidate will prioritize customer satisfaction, ensuring exceptional service in every customer interaction.
Responsibilities:
Handle incoming customer communications:
Respond to calls, addressing customer queries, requests, and issues.
Guide customer success:
Provide professional advice on how to effectively use our products/services based on individual needs.
Maintain product expertise:
Act as a product specialist, ensuring accurate and up-to-date information is provided to customers.
Ensure client retention:
Meet retention and productivity targets.
Utilize CRM system:
Record customer interactions for better collaboration and relationship development across departments.
Requirements:
1-2 years of proven experience in client success support.
Excellent written and verbal communication skills.
Ability to address complaints with effective solutions and a positive attitude.
Passion for delivering above-and-beyond customer service.
Strong time-management and prioritization abilities.
Familiarity with CRM systems.
Open availability, including nights and weekends.
About ContactSource:
ContactSource is a specialized Contact Center dedicated to strengthening the relationship between our clients and their customers.
We prioritize exceptional customer service and strive to build strong client connections.
When you partner with ContactSource, you gain a reliable and trustworthy call center that puts your customers at the forefront.
We foster a work culture that promotes:
Work-life balance.
A welcoming and engaging environment.
A fast-paced atmosphere with an emphasis on customer satisfaction.
A competitive monthly bonus structure.
ContactSource benefits include:
Health, Dental, and Vision Insurance.
401(k) with a 4% match.
Paid Time Off.
Life Insurance.
Join our team and be part of an organization that values its customers and employees alike.
iVh1qXaDSI.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
